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Posts from December 2021

Competition for candidates is currently high. There are lots of job opportunities for great candidates currently. How can you persuade the right candidate to take your role over the others that they will be interviewing for? It also starts with your first impressions… 
 
Why should you send out a candidate pack? 
 
This information is sent out at the start of the recruitment process. Ideally, when you are confirming the first stage interviews. This is an often-missed opportunity to start to sell your company to your candidates and will also reduce the length of time spent at interview telling them about the organisation. It means that you get more time to spend; asking the candidates about themselves and their suitability for the role. 
 
What company information should you include? 
Our guest blog by Lindsey Marriott, co-founder at Specific Learning & Coaching Ltd, tells us the importance of culture within an organisation and why you should be surveying the culture of your organisation writes: 
 
The culture of any organisation has a direct impact on commercial performance. Big statement…but there is a wealth of data to show that great employee engagement, creating a cohesive, positive and empowered team is the key driver to improving that performance and helps to reduce absenteeism, attrition, improve presenteeism, productivity and customer satisfaction. 
 
So -what’s the difference between a culture survey and an employee engagement survey? 
 
In reality, nothing…it’s the collective team including senior and other managers throughout the business that create the culture – so gauging what they think and how they feel is the first step to understanding your business culture 
If you are looking at recruiting in 2022 do you understand the market that you are entering? 2021 has been volatile within the world of recruitment with the market being candidate-driven, rather than employer-driven. What are the top challenges can you expect to face if you want to increase your workforce in 2022? 
 
1. A Candidate Driven Market 
 
Candidates are still in the driving seat as we enter 2022; this means that they are in control. Candidates are likely to be considering several job offers and will have the pick of the roles. As an employer, this can be frustrating as candidates may accept your offer, only to turn it down later, or take a while to decide – again, as they are waiting to consider all their options. Make sure you offer quickly and spend time talking through the whole package with them. What can you do to make sure that they accept your offer over others they may have? 
 
Recent data shows that 33% of the workforce leave their job before they have crossed the half-year mark. Whilst this can be an opportunity to capture key talent in the marketplace it is also a challenge for employers who want to retain their existing workforce. Retention starts at day 1 of the onboarding process (if not before), so how can you maximise your recruitment investment, reduce the impact of staff turnover and benefit from the existing talent that ultimately owns your customer experience CX? 
 
Our guest blog by Charlotte Green, Founder at Specific Learning & Coaching Ltd, a specialist learning agency that use The Specific Method, which is a blend of insight, training, coaching and mentoring to develop leaders explains what you can do to improve your retention levels and become known as a ‘great place to work’ through implementing a successful employee onboarding process. 
 
Make sure you effectively introduce new employees to the Company Purpose, Mission, Vision and Values 
 
Implementing standardised operational checklists and templated documents as simple as it sounds, enables key people to follow a process through the cross-functional areas of your business and offers important support and a step-by-step approach that is clear and easy to understand. Imagine the overload of information within the 3 6 and 12 week period. 

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